Help / Reply texts

What the reply texts mean

Every job gets a verdict before anyone sees it. Here's how to read them — and why a HOLD is a feature, not a failure.

The three verdicts

VerdictWhat it meansWhat you do
READY The draft passed every check: enough usable photos, enough substance, no rule concerns. Review the link, reply publish.
HOLD The draft exists but something's thin — too few usable photos, a short write-up, or a quality score below the bar. It's waiting for a human instead of guessing. Open the link and decide: publish as-is, or text more photos/details first.
BLOCK A rule fired — for example, a town outside your service area, or language your industry's compliance rules don't allow. The page tells you exactly which rule and why. Usually: fix what tripped it (right town, reworded claim) and text the job again.

The quality score

Each draft carries a score from 0 to 1 — a measure of how much solid, provable material the page has. Your account has a bar (typically 0.6); drafts under it get held. The fastest ways to raise a score: more photos, name the town, and one extra sentence of specifics (materials, counts, what was wrong before).

Follow-up questions

Sometimes the reply includes a question:

[HOLD] Entry Door Replacement
Clinton · quality 0.52
(review link)
Is the door fiberglass or steel? And can you send one photo of the finished exterior?
Fiberglass, and here you go 📷

Just answer in the same thread — your answer and new photos get folded into the same job and the draft updates. You don't need any special keywords for this.

Why HOLD is your friend

Most tools would publish a thin page and hope. TextAPage holds it, because a weak page with your license line on it is worse than no page. A HOLD costs you one glance at a link; it saves you from your website quietly filling with filler.